Continuing education: Diplôme Universitaire IP Business Administration, 2^nd academic year, 4^th semester

Extent: 10 lectures (parts) á 1,5 h (ca. 2 days class lessons); ca. 60 tutorials/chapters á ca. 15 min.

Key Learning Targets:

• Understanding the fallacies of decision making and the concept of limited rationality
• Understanding human resource management approaches to improve the workforce
• Understanding leadership concepts and the idea of situational leadership
• Understanding teamwork and motivation as tools to improve efficiency and effectiveness of workforce
• Understanding the concept of design thinking for motivating innovation

Content

• Part 1 Rationality, judgment and decision making
  • Chapter 1: Rationality models in economy and management
  • Chapter 2: Judgment under uncertainty
  • Chapter 3: Heuristics and Biases in decision making
  • Chapter 4: Intuitive and analytical thinking
  • Chapter 5: Rationality, irrationality and limited rationality
  • Chapter 6: Rational decision process
• Part 2 Human resource management (HRM)
  • Chapter 1: Strategic HRM
  • Chapter 2: Attractive workforce
  • Chapter 3: Develop effective workforce
  • Chapter 4: Coaching
  • Chapter 5: Mentoring
• Part 3 Leadership
  • Chapter 1: Qualities of individuals
  • Chapter 2: Leadership hierarchy
  • Chapter 3: Archetypical leadership styles
  • Chapter 4: Management styles
  • Chapter 5: Management by objectives
• Part 4 Situational Leadership and negotiation
  • Chapter 1: Situational leadership introduction
  • Chapter 2: management of complex negotiations
  • Chapter 3: Different types of negotiation situations
  • Chapter 4: Mediation in disputes
  • Chapter 5: Successful deal making
• Part 5 Teamwork
  • Chapter 1: Team and teamwork
  • Chapter 2: Collaboration and cooperation
  • Chapter 3: Teamwork skills and guidelines
  • Chapter 4: Communication in teams
  • Chapter 5: Conflicts management
• Part 6 Motivation
  • Chapter 1: Rewards and incentives – intrinsic and extrinsic motivation
  • Chapter 2: Expectancy and employee motivation
  • Chapter 3: Optimal thinking: Motivation for peak performance
  • Chapter 4: Discouragement and demotivation
  • Chapter 5: Communication skills for motivation
• Part 7: Motivation and Innovation
  • Chapter 1: Creativity methods
  • Chapter 2: Basics of design thinking: customer centricity
  • Chapter 3: Design thinking methods and tools
  • Chapter 4: Design thinking practice
  • Chapter 5: IP-Design as a leadership tool
• Part 8
• Part 9
• Part 10